Exchange Policy

• We offer a lifetime exchange facility at 70% value on all products, except custom orders. 
• All exchange requests are subject to approval by our Quality Check team. The product must be free from damage or tampering. If any damage is detected, applicable repair costs will be deducted from the exchange value. The product must be returned along with the original invoice.
• The exchange value is calculated at 70% of the current market value of metal and diamonds, excluding making charges and taxes, subject to a maximum value of INR 3,00,000.
• In case of damaged items, missing stones, or tampering, a proportionate amount required for repairs will be deducted from the exchange value.
• Making charges and taxes are non-refundable and will not be included in the exchange value.
• Once the exchange value is finalized after quality checks and applicable rates, a credit note will be issued. The credit note must be redeemed within 30 days from the date of issuance.

Please reach out to us via email or WhatsApp for more details, and our team will guide you through the exchange process.

* The current market value of metal will be determined on the date the exchange is approved.

* The current market value of diamonds will be determined on the date the exchange is approved. The rates determined by us shall be fair, final, and binding.